Privacy Policy

    Last updated: July 12, 2025

    1. Information We Collect

    We collect information you provide directly to us, such as when you create an account, contact us through our website, or use our services.

    Personal Information

    • Name and contact information (email address, phone number for calls and SMS)
    • Business information (company name, website, industry)
    • Account credentials (username, password)
    • Communication preferences (including SMS opt-in status)
    • Payment information (processed securely through third-party providers)

    Automatically Collected Information

    • IP address and device information
    • Browser type and version
    • Pages visited and time spent on our website
    • Referring website information
    • Cookies and similar tracking technologies

    2. How We Use Your Information

    We use the information we collect to:

    • Provide and maintain our services
    • Process transactions and send related information
    • Send you technical notices, updates, and support messages via email or SMS
    • Respond to your comments, questions, and requests
    • Communicate with you about products, services, and events via email, phone, or SMS
    • Send appointment reminders and confirmations via SMS (with your consent)
    • Monitor and analyze trends, usage, and activities
    • Improve our website and services
    • Comply with legal obligations

    3. Information Sharing and Disclosure

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

    We may share your information with:

    • Service Providers: Third-party vendors who perform services on our behalf
    • Business Transfers: In connection with any merger, sale, or acquisition
    • Legal Requirements: When required by law or to protect our rights
    • With Your Consent: When you direct us to share information

    4. Third-Party Services

    Our website and services integrate with third-party services, including:

    • Google Analytics: For website analytics and performance monitoring
    • GoHighLevel: For customer relationship management
    • Calendly: For appointment scheduling
    • Google OAuth: For authentication services
    • reCAPTCHA: For spam protection

    These services have their own privacy policies, and we encourage you to review them.

    5. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

    • Encryption of data in transit and at rest
    • Regular security assessments and updates
    • Access controls and authentication measures
    • Employee training on data protection

    However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    6. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

    Types of Cookies We Use:

    • Essential Cookies: Required for basic website functionality
    • Analytics Cookies: Help us understand how visitors use our website
    • Preference Cookies: Remember your settings and preferences
    • Marketing Cookies: Used to deliver relevant advertisements

    7. SMS Messaging

    When you provide your phone number and opt-in to receive SMS messages, we may send you:

    • Appointment reminders and confirmations
    • Service updates and notifications
    • Marketing messages about our products and services (with your explicit consent)
    • Important account or service-related alerts

    SMS Opt-Out

    You can opt out of SMS messages at any time by:

    • Replying STOP to any SMS message you receive from us
    • Contacting us at the phone number or email provided below
    • Updating your communication preferences in your account settings

    Message and data rates may apply. Message frequency varies based on your interactions with us. We will never share your phone number with third parties for their marketing purposes.

    8. Your Rights and Choices

    You have certain rights regarding your personal information:

    • Access: Request a copy of your personal information
    • Correction: Request correction of inaccurate information
    • Deletion: Request deletion of your personal information
    • Portability: Request transfer of your information
    • Opt-out: Unsubscribe from marketing communications (email and SMS)
    • Object: Object to processing of your information

    To exercise these rights, please contact us using the information provided below.

    9. Data Retention

    We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information when it is no longer needed.

    10. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

    11. Children's Privacy

    Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information promptly.

    12. California Privacy Rights (CCPA)

    If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete personal information.

    13. European Privacy Rights (GDPR)

    If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, port, and erase your personal information.

    14. Changes to This Privacy Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

    15. Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us:

    • Email: admin@streamlinestudio.agency
    • Phone: +1 (972) 674-1445
    • Address: 539 W. Commerce St #1054, Dallas, TX 75208